Frequently Asked Questions

How long is the order processing time?

We typically have your order moved from storage facility to a shipping company within 24 hours (during business days).

From there, it usually takes between 2 and 7 days to deliver it to your doorstep.

Where are the orders shipped from?

We have two storage facilities, one in New Jersey and another one in Oregon. Depending on your order, the products will be shipped from one (or both) of these locations

How do I reach out to you if I have questions or problems with my order?

Please use our contact form, email us at support@bananini.com or call us on +1 (503) 683-3177.

I want to return my order. How do I go about it?

Please reach to us through our contact form or email us at support@bananini.com. If you have any issues with one of our products, please describe it to the best of your ability - this helps us process your request quicker.

You can also check out this link for more details on our Return Policy.

Where are your products coming from originally?

At the outset, we were determined to find products that would bet the best fit for a Montessori home. We were looking for items which are:

  • High quality
  • Safe for children
  • Safe for the environment
  • Aesthetically pleasing
  • Fairly priced

After what seems to be an endless search, we were fortunate to stumble upon an excellent producer in Ukraine, or all places. Their manufacturing facilities are located in the north-west of the country, and they are managing to enhance and expand the production even during these challenging times.